SKIN CONSULTATION
We will help you understand your skin and build the right routine for healthier, younger skin.
At Ellora Skincare, skin isn't just skin deep - ours is skin expertise! Our team of skin experts understand skin, skin concerns and skin types, and the science of treatments and skincare products. They are here to help you understand your skin and how to best care for it. They will dissect your current routine and will identify if it is the right one. They will also help you to build a skin routine that works best for you and keeps your skin radiant year-round. But with the right skin analysis, you won't need to worry about that - you'll be given the information you need to know your skin type and identify your skin concerns. We'll break down your current skin routine and lifestyle, find where you might have gone wrong, and learn how to rectify any mistakes you may have made. So don't fret if your skincare journey has been tedious or confusing - let's take a step back and start from scratch with a skin analysis. This consultation is focused on helping you understand your skin, your skin type, your skin concerns, and if your current skincare routine is the right one for you. Book your 30-minute SKIN CONSULTATION with us today, and let us help you up your skin game!
Cancellation Policy
1. Appointments All appointments must be booked in advance through our website, by phone, or in person at the clinic. A confirmation email will be sent upon successful booking. Please review all the details in the email and notify us of any discrepancies immediately. 2. Payment A non-refundable deposit of £25 is required to secure your booking. This deposit will be deducted from the total cost of the treatment. Full payment is required at the time of service. We accept cash, credit/debit cards, and other payment methods as specified on our website. 3. Cancellations and Rescheduling Cancellations or rescheduling requests must be made at least 48 hours before the scheduled appointment. Late cancellations made within 24 hours of the appointment will incur a fee of £25. Clients who fail to attend their appointment without notice will forfeit their deposit and may be charged the full treatment cost. 4. Late Arrivals Please arrive on time for your appointment. Late arrivals may result in a shortened treatment time or rescheduling, at the discretion of the clinic. 5. Health and Safety An initial consultation form must be completed before your appointment to ensure the treatment is suitable for your skin type and condition. It is the client's responsibility to inform us of any medical conditions, allergies, or medications that may affect the treatment. 6. Client Responsibilities Please wear comfortable clothing and remove any jewellery before the treatment. Follow all precare and aftercare instructions provided by your therapist to achieve the best results and avoid adverse effects. 7. Liability The clinic will not be liable for any adverse reactions or side effects resulting from treatments if the client fails to disclose relevant health information or follow aftercare instructions. 8. Unforeseen Circumstances In the event of unforeseen circumstances such as extreme weather, power outages, or other emergencies that force the clinic to close, clients will be notified as soon as possible. Appointments will be rescheduled at no additional cost. If a client experiences an emergency and cannot attend their appointment, please inform the clinic as soon as possible. We will do our best to reschedule the appointment without penalty, though this may not always be possible. 9. Changes to Terms and Conditions The clinic reserves the right to amend these terms and conditions and clients will be notified of any changes that may affect their bookings.
Contact Details
47 London Road, Southborough, Tunbridge Wells, UK
Croft Road, Crowborough TN6 1DL, UK